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        1. pre-sales

          If you have any questions before making a purchase chat with our online operators to get more information.

          after-sales

          If you have need any help about the after-sales issues, please submit a ticket.

          Submit a Ticket
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          Others:
        1

        What's the points?

        Points are a kind of virtual currency on the ChicMe website. You can choose to use and deduct part of the payment amount when placing an order.

        2

        How to use points?

        • 1.Every 100 points = $1 USD
        • 2.You can use the points to deduct up to 50% of the total amount of products when you place your order (only the total price of products is supported, excluding shipping, insurance).
        • 3. Points are valid from 2 days, if your points expired before being used, they will be deleted from your account.

        How to earn points?

        Register with ChicMe

        New customer complete the registration will receive 100 points.

        Verify your email

        You may verify your email on your profile page to receive 100 points.

        Buy and Earn

        You’ll earn 1 point for every dollar spent on your purchase.

        1.Points will be credited to your account once you confirm delivery of your order.

        2.Log into your ChicMe account

        3.Click on "My Orders"

        4.Select orders you have received and click on "Confirm order "

        Review our products

        Points can be earned by posting comments and reviews on purchased items. After meeting the minumum of text product comments, you will receive points.

        Post a comment
        Post a comment with size information
        Post a comment with pictures
        30
        50
        100
        Post a comment
        30
        Post a comment with size information
        50
        Post a comment with pictures
        100

        1.Log into your ChicMe account

        2.Click on "My Orders"

        3.Go to "View Details" of the order containing the item you want to review

        4.Then click "Write a Review" and upload a photo if you wish

        5.Submit your reviews for verification

        6.NOTES:

        • Your review will appear on product page after it has been verified by our staff.
        • Please note that you can receive a maximum of 2000 points through comments daily

        Make suggestions

        You can send us your suggestions by using the "Suggestion & Error Report" option under "Settings“/"Your account", accepted suggestions will earn 200 points.

        Participate in Survey

        You can earn 150 points for participating in survey.

        Participate in activities

        Scan QR code to open APP, or search ChicMe on APP store or Google Play to join the following campaigns. You can get more points.

        AppDownLoad

        Join in the C-Log activities

        You will get 300 points for posting videos or photos on c-log with at least 50 words.

        Participate in daily marketing activities

        Participate in the points-related activities held by Site or by official social media accounts (ins: chicmeofficial, fb: Chic Me) within the specified time limit, and receive the corresponding points rewards according to the activity rules.

        Refer a Friend

        1. If customers want to earn mentioned Points Reward, the referred person must be a new customer.

        2. Complete registration on http://www.16951livorno.com by referral link,referring customers will earn 300 points, and your friend will get 500 points.

        3. Complete registration in APP with the referral invitation code, referring customers will earn 500 points, and your friend will get 1000 points.

        How to check points?

        Please log into your ChicMe account and click on "My Points/Points" in your personal account to view the balance.

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